Urban Decay Full Time Deputy Account Manager – Debenhams Patrick Street (37.5 hours / 5 days per week / Permanent Contract) – L’Oréal – Ireland

Urban Decay Full Time Deputy Account Manager – Debenhams Patrick Street (37.5 hours / 5 days per week / Permanent Contract)
L’Oréal 2,151 reviewsIreland

Full-time, Permanent

Deputy Manager

Urban Decay is beauty with an edge. From its brazen names and avant-garde shade range to its innovative, ultra-long-lasting products, it’s been shaking up the industry for over 15 years. Fun, bold and dangerous, it appeals to all who relish their individuality and dare to express it.

A Deputy Manager supports their Manager with the day-to-day running of the business while leading by example and embodying the brand and what it stands for. They work with their manager to motivate, coach and manage the team to reach their full potential.

Master Category Knowledge

Have a full understanding of all Urban Decay products and update the team whenever necessary

Be aware of competitors’ products and activity

Have detailed knowledge and awareness of the beauty market

Attend, engage and participate in all brand training, and implement afterwards

Execute Business & Operations

Assist the Manager in preparing accurate paperwork, and ensuring orders are placed and received.

Achieve or exceed retail targets, icon and Key Performance Indicator (KPI) targets.

Assists the Manager in keeping appropriate stock holding levels and any necessary budgets required.

Offer creative ideas to generate new business; with focus on product launches and anniversaries

Support Manager in setting individual targets for the team.

Ensure you and your team abide by store rules and maintain a good relationship with store management

Using analytical skills to appraise the business’ strengths and weaknesses. Devising critical paths with solutions to success.

Where appropriate, support Manager in conducting annual appraisals for team members.

Supports the Manager in ensuring smooth and efficient running of the business by establishing correct and regular communication, motivation and delegation of the team.

Drive Selling Process/Techniques

Ensure you and your team deliver luxury services, inviting customers back for a return appointment

Generate retail sales through the successful execution of in-store events and strengthen brand loyalty

Make appropriate, personalised product and sample recommendations

Ensure you and your team have a strong focus on link-selling and the recruitment of new customers

Ensure you and your team use confident communication and presentation skills when dealing with customers

Ensure you and your team maximises selling during heavy traffic periods, ensuring sales floor is supervised appropriately.

Foster Service Attitude


§ Masters customer profiling.

§ Seeks out business opportunities within the community and communicates relevant information to the Manager.

§ Ensure the store is a clean and hygienic work area and adhere to hygiene rules

§ Show passion for people and products

§ Ensure you and your team follow the grooming guidelines to promote the brand image

§ Coach peers to achieve their optimum professional development, identifying education needs and ensuring they are met

§ Lead by example.

§ Share know-how and experience

§ Assist Manager in tracking team performance and managing any non-performance

Offers regular and timely performance-based feedback on team productivity, service levels, product knowledge, selling skills, etc.

2,151 reviews

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