Business

A San Francisco Uber is stuck on stairs after driving down a pedestrian walkway outside

SAN FRANCISCO — An Uber in San Francisco got stuck on stairs Monday after driving down a pedestrian walk way outside of a Safeway on Market Street.

The car, a white Toyota Camry, got stuck around 1:23 p.m. PT, according to the San Francisco Police Department.

The car was driven by a human at the time of the accident, according to an employee at Safeway.ย 

People at Safeway called a tow-truck to come and move the car shortly after the accident, but it had not yet been freed 30 minutes into the ordeal.

A spokeswoman for the SFPD said that the driver was able to exit the car uninjured. Two Uber passengers were in the car at the time of the accident, the driver told Business Insider.ย 

By 3:00 p.m. PT, the car was removed from the stairs, though it was not without incident.

A tow truck attempted to remove the car from above the steps by using a wire to lower the car down, according to people at the scene. However, the wire snapped and the car plowed into a green public trash can. The trash can was knocked off of its screws.ย 

The driver, Fred, told Business Insider that he was using the Uber map at the time of the accident. The app instructed him to go down the stairs, he said.

Fred, who has driven with Uber for less than a year, said he believes that Safeway needs to make changes to its parking lot so that this doesn’t happen again. He also said that he will never drive in the area again.ย 

A photo of the stuck car was first captured by the local news outlet KRON4:

Here’s what it was like on the scene:ย 

UberCarAfterPeople gather around the Uber car after it was moved from the stairs. Katie Canales/Business Insider

UberCarTrashA public trash can was pushed out of place as the car was removed from the stairs. Katie Canales/Business Insider

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