System Recruitment – Eastbourne
£22,000 – £28,000 a year – Permanent
|Job Ref: ITSuppEastB
Job Type: Permanent
Location: Eastbourne, Sussex
Post Code: BN21 4TL
Salary: Upto £28,000
Start Date: ASAP
As an IT Support Analyst, this front-line technical support role will involve providing IT Support to end users on various technical issues and problems relating to hardware, software and peripherals. You will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA.
You must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members.
The role will suit individuals currently working as an IT Support Analyst, 1st Line Support, 2nd Line Support, Helpdesk Analyst and be living within a commutable distance of Eastbourne, Brighton, Hastings, Uckfield or be willing to relocate.
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