Health and Welbeing Counsellor – Voyages Indigenous Tourism Australia – Yulara NT

“Whatever you do today make sure you take the time to consider your career and the once in a lifetime opportunity to live and work in Australia’s iconic red centre…”

Voyages Indigenous Tourism Australia is a unique Australian travel company wholly owned by the Indigenous Land Corporation (ILC) offering experience-based holidays in spectacular wilderness locations including Ayers Rock Resort in the iconic Red Centre, Home Valley Station in the Kimberley region of Western Australia and tourism facilities at Mossman Gorge in Tropical North Queensland.

With four individually branded hotel and apartment complexes across Ayers Rock Resort we offer both our guests and employees a multitude of world class accommodation options.

The Ayers Rock Resort complex also includes the Australian Tourism Award winning, Uluru Meeting Place, a campground, the Red Ochre Spa, the award winning Sounds of Silence (entered into the Australian Tourism Hall of Fame) as well as 15 independently branded food and beverage outlets.

Key duties:

  • Fulfil a centralised role that promotes best practice to ensure the mental health and well-being of all works through information, funding opportunities and key partnership opportunities
  • Develop and implement mental health and awareness campaigns designed to ensure the continued health and wellbeing of Ayers Rock Resort workers
  • This role comprises approximately 50% reactive counselling and 50% proactive health and wellbeing awareness. This is an average and may depend on the needs of the business at given time.
  • Delivery of health and wellbeing training including bullying and harassment, burnout and stress management
  • Review, development and implementation of health & wellbeing and WHS policies and procedures such as a mental health critical incident response plan
  • Management of health and wellbeing campaigns including Dry July, RUOK day, Mental Health Week.
  • Work as required with interpreters, where clients require this support
  • Comply with the administration requirements including calendar management, booking client appointments, maintaining client records either electronically or manually and provision of client progress reports where clients have been referred by Voyages
  • Providing end of month reporting to the Group WHS Manager to show added value to the business on counselling as well as the progress and effectiveness of proactive campaigns
  • Liaising with general practitioners, specialists, provisional referral sources and community mental health services to promote client safety and wellbeing
  • The postholder to ensure that all counselling is run and documented in line with professional requirements.
  • Take the lead in co-ordinating the Company’s response to any critical incident at Ayers Rock Resort. Specifically ensuring the Critical Incident Response Procedure is implemented. Further the postholder is responsible for ensuring each Critical Incident is debriefed afterwards and opportunities for improvement implemented.
  • Work with RTO’s and other training providers to ensure the continued focus on mental health and wellbeing initiatives
  • While maintaining the confidentiality of clients and voyages, ensuring that criminal or other such information requiring intervention or assistance is communicated to the Group WHS Manager and Executive GM Human Resources for action
  • Reasonable and flexible working hours

To be a successful candidate you will have:

  • Strong conflict resolution skills at all levels within the properties
  • Ability to work autonomously, and as part of the Human Resources team
  • Excellent English communication skills
  • Ability to effectively manage conflicting priorities
  • Self-motivated and committed approach to achieving business goals
  • Ability to lead by example at all times including professional behaviours, work standards and positive outlook
  • Desire to understand and develop their knowledge of the indigenous culture and the indigenous workforce
  • Reliability & trustworthiness
  • Enthusiastic and self-driven to pro-actively promote health and wellbeing initiatives across a resort town
  • Understanding and knowledge of business operations
  • Experience of working in a counselling or social working background
  • Above average computer and literacy skills
  • Hold a current Ochre Card
A National Police Check is a mandatory step of the recruitment process.

Voyages vision is to offer our visitors a genuine Indigenous experience while making a real difference for Indigenous communities through employment, development and business opportunities in tourism.

“Don’t wait for tomorrow, discover today…”

Aboriginal and Torres Strait Islander applicants are encouraged to apply.