Head of Retail Industry – Fujitsu – Canada, KY

The Head of Retail Industry will lead a team that will contribute to the development, implementation, monitoring and review of a business strategy that maximizes the Retail vertical net profit by driving sales and controlling costs while also driving the Fujitsu’s goal to transform into a globally recognized digital organization. This role will report to the Head of America’s Sales to substantially grow Fujitsu’s business in the Retail sector.

Key Accountabilities:
Implement business strategies as directed and enabled by Fujitsu, Ltd., regionalized for the Americas to ensure long term market viability and growth

Funnel customer and prospect feedback to developers to drive the right level of change as the product evolves.

Collaboratively partner with other leaders to help optimize the Fujitsu brand in the retail space

Support the introduction of new products and applications

Ensure that customer and internal projects are completed on time and within budget

Continuously enhance propositions, offerings and services

Advocate for software and digital platforms solutions that will keep Fujitsu Japan in the forefront of Retail technology.

Secure market insight and competitive insight across the Americas market to guide the Leadership Team, influence regional sales and business performance and inform Americas strategic planning.

Leads independent project initiatives that drive financial improvement to business metrics.

Develop and maintain strong relationships with industry analysts

Leadership profile

Be a role model for others in embracing and implementing change

Be a role model for the organization in adhering to the Fujitsu Way, Code of Conduct, and all required business protocol

Significant contribution to the long term development of the FJ Retail community globally, including driving best practice.

Highest ethical standards, with the ability to push back and be aggressive in order to operate at senior level and influence all functions of the company.

A world-class team player. Works effectively in a team-based organization, collaborates cross-functionally, exercises influence at senior levels, and builds alignment around goals and objectives. Readily builds consensus regarding key initiatives and priorities

Be a thought leader and a community leader within Retail. Transfer knowledge to staff members. Lead knowledge management activities for the community.

Seek opportunities for cross function and/or cross region collaboration.

Recognized by the Americas Leadership Team as the Subject Matter Expert on Retail.

Scope of responsibility delivered achieves the stated business objectives and benefits. Major programs delivered on time and to budget, and achieve agreed targets.

Annual performance measures will include:
Increased YoY Sales success and TCV in line with MTP

Total Americas pipeline created

Referenceable customers in the Americas

Critical Leadership Capabilities

Driving Results

Acts to surpass goals for the Retail vertical business unit, seizing opportunities to drive revenue and other business metrics.

Sets continually higher goals that are ambitious but realistic for self and team.

Focuses on landing new clients for Retail, surpassing business development targets.

Strategic Thinking

Ability to articulate a clear vision and value proposition to potential Retail customers and partners, as well as internal stakeholders.

Defines the evolving future of the retail market segment, and using logic and evidence, contrasts with the present. Thinks three to five years ahead into the next business cycle.

Drives and communicates a clear strategy for accelerated growth that increases market share.

Revises strategy and proposes new directions for the business linked to the evolving marketplace.

Leading People

Collaborates with the Fujitsu leadership team to manage projects, solve problems, discuss challenging issues, or learn more about critical issues as a group.

Delegates roles thoughtfully to free self to work at a more strategic level.

Collaborates with each employee to establish clear, challenging performance goals and metrics for the year.

Designs a performance management process to monitor projects and deliver results that exceed expectations.

Periodically reviews team progress against plans, focuses attention beyond the project to the full year or more.

Fujitsu: Empowering Human Difference.

Fujitsu America, Inc. provides a complete portfolio of business technology services, computing platforms, and industry solutions. Fujitsu platform products are based on scalable, reliable and high-performance server, storage, point-of-sale, and mobile technologies. Fujitsu combines its renowned platform offerings with a full suite of onshore, near shore and offshore system integration, outsourcing, and datacenter services covering applications, operations, infrastructure, customer service, and multi-vendor lifecycle services. Fujitsu provides industry-specific solutions for retail, manufacturing, healthcare, government, education, financial services, and telecommunications sectors.

For more information on Fujitsu America’s business scope, visit http://solutions.us.fujitsu.com/.


Ideal Experience

Scope of Leadership

Responsibility for at least $300 million in revenue targets

Retail Sector Domain Expertise

10+ years of successful Retail sector experience

Large, Matrix Organization

Experience in partnering with sales organizations and other corporate functions external to the direct reporting organization. Has successfully thrived in a matrix environment requiring exceptional teamwork, collectively and collaboratively.


College degree required and graduate degree, M.B.A. or M.S., preferred. Educated to degree level or equivalent.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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