Crew Member – McDonald’s – County Meath

Position Requirements
Deliver A Great Customer Experience

  • Prepare the customer’s meal with care and respect – give your customers gold standard food and drink every time
  • Make it special – be welcoming, personalise your comments and connect with your customers
  • Make it genuine – give the customer your full attention, smile, use eye contact and body language that is enthusiastic and energetic
  • Adapt to each customer’s needs – give them an individual experience that exceeds their expectations, e.g.:

o Be patient with customers who need help, offer to explain the menu
o Get to know regular customers and treat them individually
o Use positive gestures, e.g. offer to clear trays, help parents with pushchairs or make a child’s visit special

  • Use initiative and confidence when interacting with customers
  • Answer customer queries confidently and professionally – keep up-to-date with knowledge on our food and promotions
  • Treat all customers and colleagues with courtesy and respect
  • Work as a supportive team member

McDonald’s is an equal opportunities employer.~source~