Case Officers & Team leaders – Chandler Macleod – New South Wales

Case Officers & Team leaders
Chandler Macleod 76 reviewsNew South Wales


  • Attractive rates
  • Locations negotiable
  • Multiple roles

We are currently looking for experienced Case Officers & Team leaders in NSW for a number of roles commencing in early June 2018.

Team Leaders will provide support to the management of the team, provide strategic direction and can deliver the operational requirements to team members. Suitable Team Leaders will have had previous experience in leading or managing teams.

Case Officers will have a solid background & experience in recommending decisions to apply legislative or Australian standards in their daily activities. The suitable applicant will need to know or quickly learn the legislation, policies and sustainability focus. Case Officers will be required to use judgement, undertake complex reviews and draft sound reasons for the delegate to consider which upholds current legislation. Case Officers should be able to communicate effectively with participants and have knowledge of disability issues.

Duties may include:

  • Receive review requests relating to reasonable and necessary supports to decide on the suitable application for requests
  • Communication with participants and their representatives
  • Undertake quoting assessment or internal review
  • Obtain expert assistance and policy directions from internal stakeholders
  • Oversee the end-to-end assessment and review process
  • Provide advice to Agency regional service delivery staff and planning partners to support reasonable and necessary decision making
  • Liaising and working cooperatively with stakeholders including external partners and delegates to ensure consistent decision making and outcome achievement
  • Ensuring high quality record keeping, including competency with IT systems
  • Promoting workplace practices consistent with agency policy and in accordance with Australian Public Service values and leadership behaviours
  • Assess and attribute a suitable priority of requests

Your compassionate approach to providing outstanding services within the disability industry, coupled with your past experience in a similar role will be your pathway to success.

Please APPLY NOW to upload your resume outlining your relevant skills & experience.

If you would like to hear more about these roles, please contact Jo Ellerman for a confidential discussion on 02 6659 2031.

76 reviews

The Chandler Macleod Group of businesses is a comprehensive suite of human resources services and product offerings that address complex…