High school diploma or equivalent. Proficiency in the use of English and mathematics. Course work in the medical field desirable. Six months to one year of medical assistant or phlebotomy training at a vocational or technical school preferred. Prefer some college experience in biology, anatomy, physiology.
Three months medical assistant/receptionist, or phlebotomist, medical training at a vocational school or equivalent preferred. CPR training is useful. Prefer some work experience in dealing with the public. Experience in Customer Service. Entry level position.
Other Essential Knowledge:
Ability to work with a wide variety of personalities, provide friendly customer service. Ability to work in a fast-paced environment with efficiency & accuracy. Customer service orientation includes the ability to instruct and persuade donors regarding plasma donation & communicate professionally with all donors. Well organized. Able to follow oral and written directions in exact detail.